Vendor Services

EDI - Electronic Data Interchange

Bookstore Electronic Ordering

Current EDI Customers:

If you are currently ordering electronically but have a question or concern, please contact edisupport@randomhouse.com and you will be contacted by someone in the EDI Support Group.

To set up EDI ordering:

If you are a new account desiring to establish electronic ordering, consider the following questions and contact edisupport@randomhouse.com providing the following:

• Account name and number
• SAN number
• Contact name
• Contact e-mail and/or phone number

You will be contacted by someone in the EDI Support Group.

Questions to consider:

• What kind of in-store system do you use? Some of the choices would be Pubnet, IBID, Wordstock, Anthology, Bookmanager (Canada).
• Will you transmit EDI orders for more than one account?
• Do you have SAN numbers for all accounts set up with RH? What are they?
  • SAN means Standard Address Number and is unique to a location. Customer needs to contact Bowker to purchase a SAN number.
• How do you uniquely identify your locations? SAN numbers or store numbers?
• What documents/transactions do you want to exchange?
  • Purchase orders
  • Purchase order acknowledgements
  • Invoices
  • Advance ship notices
  • E-mail ASN
  • Other
• Who should we contact about EDI?