Distribution & Fulfillment

The Penguin Random House supply chain is the most advanced in the industry and continues to be a top priority. The PRHPS strategy focuses on maximizing sales from every square foot of space and every dollar of inventory as physical shelf space shrinks.
Our award-winning distribution services include:

  • One-day national laydowns for all titles

  • Nearly all orders shipped within 48 hours

  • More than 2 million total square feet of warehouse space in Westminster, MD and Crawfordsville, IN

  • Significant ongoing investments in supply chain technologies resulting in:

    • Reduced replenishment time

    • Lower return rates

    • More accurate inventory planning

  • Multimillion dollar data centers providing storage and maintaining backup for all data

  • Shipping to destinations worldwide

  • B2B website where retailers can place and track orders

  • World-class customer service

  • Special handling

  • Returns processing

  • Billing and collections

  • Customer credit management

Read about how we’ve cut turnaround time in half